This statement discloses the privacy practices and policies for Tilano Decorative Products Inc.'s web site. If you have any questions about these practices and policies, please contact us.

Tilano Decorative Products Inc. respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job, and strive to protect any personal information you may provide us. Your personal information is kept confidential and is not lent or sold to anyone for any purpose.

At Tilano Decorative Products Inc. (TDPI) your right to privacy and data security is a primary concern. When you order from www.TilanoFresco.com, personal information such as name, mailing address, email, phone number, purchase history and credit card info is collected. TDPI uses careful measures to ensure that this information is being used in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information collected is used for various purposes including processing your order(s), customer service, product and service development, direct marketing, marketing analysis, and web site improvement.

We will use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information you provide to Tilano Decorative Products Inc. is exchanged on a secure server. We use one of today's most advanced security systems, the Secure Sockets Layer (SSL) protocol, to encrypt, or encode, information you send to us in the order process. The encryption process protects your information by encoding it in an unreadable format before it is sent from your computer. Only once we receive your information is it decoded, and we make all reasonable efforts to ensure its security on our own systems.

Any communication you receive from TDPI is because you have given consent either by email, fax, phone, or by opt-in option during the order process. If you do not wish to be contacted please send an email to unsubscribe@tilanofresco.com with the word Unsubscribe in the subject line. You will receive a confirmation from TDPI within 2-3 business days that you have been removed from the list accordingly. Please note that there may be delays due to statutory holidays.

This web site contains links to other sites and advertisements. This privacy statement only applies to information collected by our web site. We are not responsible for the privacy practices and policies of these third parties.

We strive to ensure that any personal information we retain and use is as accurate, complete and up-to-date as necessary for the purposes for which we will use it. We do not routinely update personal information unless necessary for these purposes. Nonetheless, if our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request. We kindly ask that you notify TDPI if any of your personal information is inaccurate or incomplete. We will rectify this upon hearing from you. Please send your emails to admin@tilanofresco.com or call us toll-free 1-866-877-4031.

At your request, we will provide to you a statement explaining the extent to which we hold personal information about you, and we will explain how that information has been used or disclosed by us.

This page will be updated if information about the collection and use of your personal data changes.